How does the service work?

• Complete a simple form about your problem or request
• Your GPs decide on the best treatment for you
• The practice responds with advice or an appointment
• This will be reviewed by a member of the team during core working hours and will be actioned within an appropriate time frame.

Please submit a new request using NHS Contact us online.

If you have submitted an urgent request, please phone the practice on 01684 540323 or 999 if your symptoms are life-threatening. 

Your request will be read and reviewed / triaged today and will be actioned within an appropriate time frame, depending on the nature of your request. We may need to contact you to request further information. 

If you have requested a repeat prescription, it will be ready in 48 working hours. If you have requested a sick note, it will be ready 72 working hours. If you have submitted a medication query, it will be responded to in 48 working hours, the GP may send you a text message regarding the medication or you can check your NHS app or your chosen Pharmacy to see if the medication has been issued.