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GP Telephone Triage

Have you tried our GP Telephone Triage ?

IF YES, Please take our quick survey about GP Telephone Triage for Sameday/Urgent Appointments

 GP Triage Survey


There are several types of appointments for patients to book:

Check_throat1. Pre-bookable/Routine/Follow-up appointments -  on a day of your choice (if possible). These type of appointments are for routine / ongoing conditions where the GP has asked to review you and your problem/condition. 

2. Urgent/Emergency appointments for problems that require a doctor’s attention sooner than a routine appointment. Please ring in the morning after 08.30am for a GP Triage appointment on that day. The GP will talk to you by telephone first to see if your problem can be resolved over the phone. If the GP wants to see you the same day, they will give you a time to come down to the surgery. The number of urgent appointments for each day is limited, so it is advised that you telephone as early as possible. We do not operate these type of appointments in the afternoon.

3. Online Appointments - These appointments are booked online using Patient Access. To register for this service please ask a member of staff in Reception.

4. Next Day Appointments - please ring after 2.30 for an appointment to see a GP the next day. These are very limited in number and we may not always be able to accomodate your request.

5. Routine Telephone GP Consultation Appointments - to speak to a GP, rather than take up your valuable time coming to the surgery, you may book an appointment to speak to the GP on the phone. Please ring the surgery at any point in the day to make one of these appointments. These appointments are early afternoon each day.

If you wish to see a female or a male Doctor please mention to the Receptionist and we will try to arrange this for you.


If you are making an appointment with the Practice Nurse, it would be helpful if you could indicate to the Receptionist the reason for your appointment, i.e. blood test, as we need to arrange these appointments at special times. Blood tests that require you to fast are best done early morning.


Young patients can be seen confidentially. If you would like an appointment with the Doctor or Nurse please ask the Receptionist to make arrangements for you. 

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website