APPOINTMENTS

There are several types of appointments for patients to book:

1. Pre-bookable/Routine/Follow-up appointments -  on a day of your choice (if possible). These type of appointments are for routine / ongoing conditions where the GP has asked to review you and your problem/condition. 

2. Urgent/Emergency appointments for problems that require a doctor’s attention sooner than a routine appointment. Please ring in the morning after 08.30am for a GP Triage appointment on that day. The GP will talk to you by telephone first to see if your problem can be resolved over the phone. If the GP wants to see you the same day, they will give you a time to come down to the surgery. The number of urgent appointments for each day is limited, so it is advised that you telephone as early as possible. We do not operate these type of appointments in the afternoon.

3. Online Appointments - These appointments are booked online using Patient Access. To register for this service please ask a member of staff in Reception.

4. Next Day Appointments - please ring after 2.30 for an appointment to see a GP the next day. These are very limited in number and we may not always be able to accomodate your request.

5. Routine Telephone GP Consultation Appointments - to speak to a GP, rather than take up your valuable time coming to the surgery, you may book an appointment to speak to the GP on the phone. Please ring the surgery at any point in the day to make one of these appointments. These appointments are early afternoon each day.

If you wish to see a female or a male Doctor please mention to the Receptionist and we will try to arrange this for you.

PRACTICE NURSE APPOINTMENTS

If you are making an appointment with the Practice Nurse, it would be helpful if you could indicate to the Receptionist the reason for your appointment, i.e. blood test, as we need to arrange these appointments at special times. Blood tests that require you to fast are best done early morning.

YOUNG PATIENT APPOINTMENTS

Young patients can be seen confidentially. If you would like an appointment with the Doctor or Nurse please ask the Receptionist to make arrangements for you. 

Home Visits

If possible please try to telephone reception between 9:00am and 10:00am if you require a home visit.

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of severe illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Surgery.

TELEPHONE CONSULTATIONS

If you would like to speak to the doctor by telephone, the receptionist can arrange for a telephone consultation and the GP will telephone you.

Please indicate if this is what you would like. The doctor usually does telephone calls at the end of morning surgery and early afternoon.